SmallBizGenius Analysis

Ticketclub offers small businesses and consumers competitively priced event tickets with no hidden fees, making it a popular choice among reviewers.

Category Breakdown

Scores based on analysis of 96 recent reviews

Pricing & Value

8.5/10

Reviewers overwhelmingly praise Ticketclub's transparent and competitively priced tickets, with many noting significant savings compared to other platforms. The lack of hidden fees is a major draw for customers.

54 reviews mention this

Ticket Delivery

7.5/10

Most customers report a smooth and reliable ticket delivery process, with tickets arriving on time or even earlier than expected. A small subset encountered minor delays in receiving or transferring tickets.

43 reviews mention this

Customer Service

8.0/10

Reviewers generally praise Ticketclub's customer service, with representatives described as responsive and helpful in resolving any issues that arise.

28 reviews mention this

Pros & Cons

What Customers Love

Competitively priced tickets with no hidden fees Mentioned 54x
"I like that the pricing is 100% upfront unlike many other ticket services."
Reliable and timely ticket delivery Mentioned 43x
"Tickets arrived early - easy to use and great pricing."
Responsive and helpful customer service Mentioned 28x
"I appreciate the fact that you had customer service reps who were willing and able to solve a problem with my tickets."

Common Complaints

Occasional delays in ticket transfers Mentioned 12x
"Because it is a resale platform, it does take a little bit sometimes for the prior owner of the tickets, to transfer to you."
Confusion around seat selection and pricing Mentioned 8x
"I paid the non-member price by accident... I didn't realize I had to toggle a button; I was already logged into my account and assumed I -was​- looking at the member price."

Common Questions About Ticketclub

Answers derived from customer review patterns

Is Ticketclub legit and trustworthy?

Based on 45 reviews, Ticketclub appears to be a legitimate and trustworthy ticket resale platform. Customers consistently praise the company's transparent pricing, reliable ticket delivery, and responsive customer service. While a small subset encountered minor issues, the overwhelming majority of reviewers report a positive experience using Ticketclub.

Based on 45 reviews

Does Ticketclub have good customer service?

Reviewers generally report positive experiences with Ticketclub's customer service, with representatives described as helpful and responsive in resolving any issues that arise. Several customers specifically highlighted the company's willingness to address problems and ensure a satisfactory outcome.

Based on 28 reviews

Is Ticketclub worth it for small businesses?

Yes, Ticketclub appears to be a worthwhile option for small businesses seeking to purchase event tickets. Reviewers consistently note the platform's competitive bulk pricing and ability to easily manage multiple ticket purchases, leading to significant cost savings compared to other ticketing providers.

Based on 34 reviews

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